Requirement to hold a hearing

Electoral Commission of Zambia 2011 Conflict ManagementReport, pg 7

Any member of thepublic can make a complaint to the Committee in writing. When the writtencomplaint is received, the members of the Committee will convene a meeting toattend to the dispute or complaint as the case may be. The members would choosea lead mediator to spearhead the mediation. The parties to the dispute would beinvited to attend the mediation session on an appointed date. The mediatorwould assist the parties to find an agreed solution to their dispute and theagreed solution shall be reduced in writing and signed by the parties. The Committeeslargely apply the Electoral Code of Conduct when resolving the disputes.Notably, the agreement is legally binding and enforceable.